Store Policy
Customer Care
Having a positive experience with us is our highest priority so if you need to get in touch please use the 'Let's Chat!' option below or you can email us at info@thecrystalkingdom.co.uk
All emails are answered within 2 working days.
If your query is regarding an order you have made, please make sure to add your name, address as well as order number when contacting us so we can assist you quicker.
Privacy & Safety
Your privacy is of the highest importance to us so we will always make sure to keep any information provided safe and secure. We will not give your information to any third-party companies. We will only use a third-party to verify your payment details provide during the checkout process, this will either be your bank, ApplePay or ClearPay. Please note this is an automated process and is only to authorise the payment from you to us for your purchase.
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By signing up to our mailing list you consent to receiving newsletters, site update information, promotional offers and discount codes via email. You may unsubscribe from receiving these at any time by clicking the link at the bottom of the received email.
Wholesale Inquiries
At present we do not offer wholesale options for our products, however there are some pieces we are able to sell in bulk. For information on this please email us at info@thecrystalkingdom.co.uk including as much information as possible on the items you would like to purchase larger quantities of.
All emails are answered within 2 working days.
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Payment Methods
- ApplePay
- ClearPay
- Credit / Debit Card